Hannah
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Recent activity by Hannah-
Why does ‘No data’ appear on my Devices screen?
If the app does not receive live data the “No data” indicator will appear separately on impacted devices. For sensors the indicator will appear after 150 sec of no live data whereas for plugs it is...
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What is the Devices screen for and what does it do?
The Devices screen is used to view live power readings from devices, manage devices and check the status and operation of your installation. The Devices page provides information that enables user...
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Hardwired Appliance Monitoring
Not only can you monitor GPO plugged appliances with the WIFI Plug, but now you can also monitor larger hardwired appliances. Adding a sensor to a new or existing Powersensor solution allows you to...
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How do I send my installation logs to Powersensor support?
If you experience issues during the Powersensor installation process, you can manually upload the installation log file so that the Powersensor support team can investigate. In order to do this, pl...
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How do I view energy data shared from another account?
Once you have successfully shared your energy data, you can view it on the other account by simply following these steps below. How to view shared energy data. Open your Powersensor app, and log...
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Can I leave the sensors charging while operating?
It is possible to leave the sensor charging while operating by either a USB charger or battery pack. Take care to follow any user instructions provided by the manufacturer of the charging devices, ...
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How to compare your inverter or meter readings?
In the case you have an existing energy monitoring device, e.g., in the form of an inverter monitor, the Powersensor reading may, from time to time, slightly differ from this reading. The inverte...
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How accurate is Powersensor?
Powersensor provides energy data readings within 5% of your meter reading when compared with the energy data from your monthly electricity bill.
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I’m having trouble connecting to my WiFi network
If you encounter errors while trying to connect your Powersensor devices to your home Wi-Fi network, this article will provide guidance on resolving these errors and configuring your Wi-Fi network ...
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How do I check the firmware version of my devices?
The firmware version is a 4 digit number that can be accessed by tapping on each of your devices in the ‘Devices’ page to see their details in the Powersensor app. Your firmware version wi...