Using Powersensor

Tariffs

• How do I input my tariff into the app?

Wifi Plug FAQs

• Can I use the plug outside?
• How do I install an additional plug?
• Why would I need to buy an additional plug?
• What will happen if I move my plug away from the sensor(s), but still within wifi range?
• Can I move my plug to monitor another appliance?

Troubleshooting general use

• Low plug usage app notifications
• Can I leave the sensors charging while operating?
• How do I check the firmware version of my devices?
• I have reset my sensor and now I can’t get it to display in the App. What should I do?
• Can I change my WiFi password?
• My Powersensor won’t connect and I have a Telstra Smart Modem 3 - what should I do?

See all 14 articles

Account management

• What do I need to do if my device is already bound to a different account?
• How do I view energy data shared from another account?
• How does the Powersensor app know what time zone I am in?
• How do I change my login email?
• How do I share my energy data with another account?
• How do I factory reset my devices?

See all 8 articles

About the dashboards & views

• What is the Devices screen for and what does it do?
• How do I check the health of my devices?
• Getting to know the dashboards and gathering insights from Powersensor

How-to

• Why is there a difference between my Powersensor & Inverter / Meter Data?
• How do I rename my devices?
• How do I generate a report to compare with my electricity bill?
• How do I remove a sensor that has been installed?