Hannah
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Recent activity by Hannah-
Can I move my plug to monitor another appliance?
In this article: Moving your plug If you have a single plug If you have more than one plug Moving your plug Yes, you can easily move your plug to another appliance. If you would like to monitor a...
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Is the Powersensor Advanced Solar Solution suitable for my home?
Question I have a solar system installed (or am thinking of getting one installed). Before I buy the Powersensor Advanced Solar Solution, how do I know whether it will be suitable for my setup? A...
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What is the button on the plug used for?
The button on the plug is used to make the device perform different actions (listed below): Hold down the button until the top LED is flashing blue: If you release at this point, the plu...
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What is the button on the Powersensor device used for?
The button on the Powersensor is used for several functions. The necessary action depends on the current state of your sensor. This article contains button functions for when: Your sensor is off Yo...
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How do I recharge the sensor battery?
In this article: When to recharge your sensors How to recharge your sensors Help! My sensor isn't charging? Recharging in-situ To avoid losing valuable insights about your home energy consumption a...
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How do I check the Powersensor battery level?
Want to know if your Powersensor needs a charge? To check the battery level, just navigate to the 'Devices' view in the app. Your sensor(s) will have the battery level displayed below the live ene...
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How do I check which version of the App I have installed?
The App version is a 4 digit number and is shown on the Powersensor app menu under ‘Account’. Your App version will be in the space marked by the red circle.
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What do I do if I need to move my sensors?
Thanks for visiting our Help Centre! This article includes: Manually moving your sensor Moving your sensor guided by the app Note for users with Firmware version 3816 or earlier Moving the sensor...
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How do I factory reset my devices?
Need to reset your Powersensor devices? This article includes: How to reset your sensors How to reset your plug Video of the factory reset process in the app Factory Reset Using the Powersensor Ap...
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What will happen if I move my sensors?
After setup, your Powersensor adapts and calibrates according to the installed position. Moving the sensors will change the readings in your app, and Powersensor will need to go through the initial...