Need to reset your Powersensor devices? This article includes:
Video of the factory reset process in the app
Factory Reset
Using the Powersensor App go to Menu / Account / Factory Reset and follow the instructions to factory reset your account and your Powersensor devices.
The instructions in the app will guide you on how to physically reset the devices:
How to hardware reset the Powersensor (perform for each sensor)
Sensor is in normal operating mode
Check that the LEDs are turning on very briefly one after the other and every six seconds indicating the device is in normal operating mode:
If they are in normal operating mode, hold the power button down until ALL LEDs light up one after another in a pale blue/white after which they will ALL turn red:
Release the button after they ALL turn red. The sensor has been reset and turned off, now it is ready to be installed again!
Sensor is not in normal operating mode (No LED light pulse every 6 seconds)
If LEDs are not turning on one after the other as above, press the button momentarily, you will see 3 green LEDs turn on, then the two outer LEDs turn on in yellow:
Once you see the two outer LEDs turn yellow press and hold the power button down until ALL LEDs turn red:
Release the button after they ALL turn red. Now the sensor has been reset and is ready to be installed again!
Plug reset
Hold the button down until the top LED light shows blue-red blinking which takes about 20 sec:
then release the button. Done! The plug is ready to be installed again.
Video
Stuck? Here's a video of the factory reset process in the Powersensor App:
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