Hannah
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Recent activity by Hannah-
What do I need to do if my device is already bound to a different account?
If you see an error message stating that ‘The device is already bound, possibly to another account’, this can happen for a couple of reasons:1. Logged in to the wrong accountYou may have accidenta...
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Bluetooth Range Finder
The Bluetooth Range Finder function helps you determine the best location to install a plug by measuring the bluetooth signal range to the sensor in real time. How to useOpen the Devices screen in...
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Why is there a difference between my Powersensor & Inverter / Meter Data?
This article explains why your data might look different, how to check it accurately, and what steps to take to diagnose and fix any setup issues. Differences in data can be due to several factors...
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How do I input my tariff into the app?
Add your tariff to the Powersensor app using the following steps: 1. Tap the Menu icon located at the bottom right hand corner. 2. Navigate to Tariff. 3. Add your tariff by type: Single Rate: Simp...
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Examples of good and bad sensor installations
The position of your sensors is critical for accurate readings. Interference from other wiring or components can reduce accuracy. These spots typically give the strongest signal for the house senso...
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Can Powersensor be used at sites with solar batteries?
Powersensor does not presently support sites with solar batteries, although, this is on the Powersensor roadmap. Should you wish Powersensor to prioritise solar battery support, please let us know ...
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How can I connect my sensors to my new wifi network
If you have upgraded your WiFi network at home and you have a new network name and password, you will need to reconnect your sensors in order to transfer the new network credentials to the sensors ...
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Low plug usage app notifications
If you have received a low plug usage notification recently this may be because the appliance you have plugged into the Powersensor WiFi-Plug is either not drawing enough power or is not being us...
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How can I tell if I have a single, two or three phase connection?
It can get a little complicated when working out whether you have a single, two or three phase supply connection. There are a number of items that can help you identify what connection type you ha...
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Fuse mount bracket install instructions - three phase
The purpose of the mounting bracket is so that the sensor is positioned in your meter board for an optimal sensing technique across all fuses. In this article you will find: Safety instructions Fu...