Low plug usage app notifications

If you have received a low plug usage notification recently this may be because the appliance you have plugged into the Powersensor WiFi-Plug is either not drawing enough power or is not being used frequently enough. 

Different ways Powersensor may notify you about your plug usage:

Low plug usage app notification

Low plug usage warning in System Health on the Devices screen?

The plug serves as a reference point for the sensor when the appliance is in use, with the sensor and plug comparing data in order to calibrate the system. This means that low power usage on the plug can affect the calibration process. Using the appliance plugged into the plug more frequently will help to maintain the continual learning process of your Powersensor solution.

We recommend using something like a kettle, coffee machine, or an air fryer. For more detailed information about the most suitable appliances to use on the plug, please review our Help Centre article What appliance should I connect to the Powersensor plug?

Different ways Powersensor may notify you about your plug usage

Low plug usage app notification

If you have enabled push notifications for the Powersensor app, we may occasionally send you a reminder to use your plug if we have not detected sufficient appliance usage over the past week.

Low plug usage warning in System Health on the Devices screen

If you are seeing this icon showing under the system health section in the devices screen, this indicates that you need to use your appliance more to ensure your kit works well. For more information please see the System Health section of our Device Screen Help Centre article 

Tapping on either the app notification or the icon in the system health will display the in-app pop-up shown below.

I just used my plug, why am I still seeing this warning in System Health?

If you have just used your plug but you are still seeing the low plug use icon in the System Health section of the Devices screen, you can disregard the warning. It can take up to 12 hours for your recent plug usage to update in System Health.