LED light patterns – Powersensor Help Centre

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Plug LED light patterns

	LED display	Trigger	What it means
Pre-setup
Waiting	Slow flashing top yellow light		Indicates the plug is ready for setup after being plugged into an AC power socket
Connecting	Quick flashing top yellow light		Indicates the App and plug have established a Bluetooth connection. Occurs during plug setup once the user taps ‘connect’ in the App.
WiFi connect	Quick flashing top blue light		The plug is trying to join the Wifi network with the given credentials
	Quick flashing top cyan light		Wifi network joined, trying to obtain IP address via DHCP
	Quick flashing top green light		IP address obtained, trying to communicate to Powersensor server
Connected	Solid top green light		Success, the plug has connected to the Powersensor server
WiFi fail	Solid top red light for 5 seconds		Failed to connect to wifi on installation. Previous colour indicates how far the plug progressed in connecting to WiFi e.g., blue to red means it failed to connect with the given credentials, cyan to red failed to obtain IP and so on
Active app subscription during install	Bottom blue light illuminated		There is an active Bluetooth connection to the plug during install.
Plug reset
Option 1	Top blue light blinking	Hold down button for 4 seconds	Release at this point, and plug will simply restart
Option 2	Top light alternating blue and yellow	Continue to hold after blue blinking stage	Release at this point, and WiFi credentials will be erased, and plug restarts
Option 3	Top light alternating blue and red	Continue to hold after blue-yellow blink	Release at this point, and plug will factory-reset, erasing all state and then reset
Option 4	Lights alternating blue		Resetting (starting up)
Normal operations
Connected	Top solid green light		Wifi connection active
Not connected	Top blinking green light		Wifi connection lost, trying to reconnect.
Connected but needs attention	Top solid green light with red blinking bottom light	Non-transient backend issues	This happens when the Powersensor server for any reason refuses to accept data from the plug. Usually it means the plug has been unbound (i.e. the plug was factory reset using the app).
Credentials unlocked (Plug is ready to handout WiFi credentials to all sensors)	Bottom pink blinking light	Occurs during the sensor setup and after the user taps ‘activate’ in the app. Only sensors with outer lights illuminated state ask for WiFi credentials.	Plug is ready to provide WiFi credentials to physically close sensors, previously paired with the plug.
Active App subscription	Bottom solid green light		The App is listening for live data updates from the plug during normal operation
Active App subscription	Bottom blinking green light		Active WiFi connection between App and Plug. Occurs during sensor installation or plug LED configuration via the App
Identify	Both lights blink blue*, alternating with the current state of the plug LEDs		Allows the user to identify which plug the user has selected on the devices page of the App. Useful in multi-plug setups to differentiate plugs. *Each plug has a unique identifying LED colour.

Sensor LED light patterns

	LED display	Trigger	What it means
Powering up the sensor
Initialising	Green lights turn on in sequence	pressing the sensor button from the off position	Indicates stages of starting up the sensor
Setup
Waiting	Solid yellow outer lights		The sensor does not have WiFi credentials and is ready to connect to plug
Pairing	Blinking yellow outer lights	Initiating pairing in the app	The sensor is connecting to the plug during setup so it can receive WiFi credentials.
Connecting to WiFi
Trying to join WiFi	Blue outer lights		The sensor has received the WiFi credentials from the plug and is trying to join network
Trying to obtain IP	Cyan outer lights		The sensor has joined the WiFi network and is trying to obtain an IP address via DHCP
Trying backend	Light green outer lights		IP obtained, trying to communicate to Powersensor server
Connected	Green outer lights		Successfully connected to the Powersensor server
Failure	Red outer lights	A failure to connect to WiFi, obtain IP, or talk to server	When this comes up, whatever the previous status was indicates what went wrong e.g., 2-outer-blue to 2-red means it failed to connect with the given credentials, 2-outer-cyan to 2-red failed to obtain IP and so on
Powering Down (after Failure)	Solid red lights for 3 seconds	The failure lights after failing to connect to WiFi, obtain IP, or talk to server	Connection failed. Followed by power-off to conserve battery.
Install assist
No AC signal	Single red light		No AC signal detected, waiting to detect signal
AC signal	Varying numbers of green lights		AC signal detected, LED lights show variation of AC signal strength, the more LED lights the stronger the signal detected
Reset sensor
Reset	White lights turn on in sequence	Holding down the power button	Sensor is resetting
Reset confirm	Solid red lights	Releasing the button after LEDs turn red	Erases the Wifi credentials and the sensor starts to power down.
Powering down	Red lights turn off in sequence with one blue light at the end		LED lights turn off in sequence as the sensor is powering down.
Normal operation
Active 'woosh'	Single green light travelling across every 6 seconds		Indicate normal operation. Becomes dimmer some time after installation (to save battery) Bluetooth connection with the plug is good
	Single green and then yellow light travelling across every 6 seconds		As above, but indicates Bluetooth is not currently connected to plug
	Single blue light travelling across every 6 seconds		Sensors are updating their software
	Single purple light travelling across every 6 seconds		Allows the user to identify which sensor has been selected on the devices page of the App. Note, the user must be physically near the sensor when identifying the sensor. Useful in differentiating between the meter board and solar sensors.
Charging	Yellow lights, slow blink of one LED	Sensor plugged into power, charging	Yellow LEDs indicate charge level on a scale. “Top” LED will vary in brightness
Fully Charged	All LEDs blink green	Sensor plugged into power, charge complete	Your sensor is fully charged and ready to be installed
Charge and operate	The same as charging, but the 'whoosh' will show every 6 seconds, and help to differentiate between charge-and-operate and charge-only modes	Sensor plugged into power while operating, or button pressed while in charge-only mode	If the sensor is disconnected at any time while in charge-and-operate mode, the “charge” part of the LED lights will be dropped within 5 seconds.
Factory mode
Factory operating mode	One solid cyan light	Button held during power-up	The sensor is powered up by a momentary press of the power button. Do not hold the button during power-up. If the button is held down during power-up the sensor enters factory mode. This mode is for factory use only and does not support any user functionality. To exit to exit factory mode push button to power-off, and power back on with a short button press

Plug LED light patterns

LED display

Trigger

What it means

Pre-setup

Plug reset

Normal operations

Sensor LED light patterns

LED display

Trigger

What it means

Powering up the sensor

Setup

Connecting to WiFi

Install assist

Reset sensor

Normal operation

Factory mode

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