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Manually moving your sensor

Moving your sensor guided by the app

Note for users with Firmware version 3816 or earlier

Moving the sensors

Once installed, you shouldn’t need to move your sensors. However, if they have been moved or you intend to move them, the sensors will need to go through the initial learning phase again. Remember: it's important to use the plug more often during this 48-hour initial learning period!

You can move the sensor manually or use the Powersensor App to guide you.  

Manually moving the sensor 

1. Place the sensor into 'install mode’ by simply pressing the power button momentarily, this will enable the LED lights to turn on so you can find a location with good AC signal strength.
2. Move the sensor to the new location whilst using the LED lights to guide you.  One green LED light is sufficient, and more is better!
3. Once located and installed in the new position, take the sensor out of install mode by pressing the power button momentarily a second time. The LED lights will turn off.

Please note: if you have more than one sensor, only those sensors being moved need to be placed into install mode. Also, see the note below regarding devices running firmware version 3816 or earlier.

Using the App to guide you when moving a sensor 

Follow the steps below when moving sensors using the in-app guide:

1. Using the App menu navigate to the ‘Manage devices’ page.
2. Tap on the sensor device being moved.
3. Tap the ‘Move sensor’ button and follow the in-app instructions.
4. Move the sensor to the new location whilst using the LED lights to guide you. Again, one green LED light is sufficient, and more is better!
5. Attach the sensor to the new location by following the in-app instructions.

Important note for devices with Firmware version 3816 or earlier: 

If you have more than one sensor it is important to place all sensors into, and out of 'install mode' even though you may have only moved one device. 

When any single sensor is moved or repositioned all sensors need to go through the initial learning process again, by placing all sensors into install mode they will both go into 'initial learning' mode at about the same time and will calibrate more quickly. 

Later versions of firmware automatically detect any single sensor being placed into install mode and move into the initial learning period without the need to manually press the power button.   

Check out our article here if you are unsure of your device's firmware version.